Frequently Asked Questions
What exactly do managed IT services include at Enhaims?
Managed IT services with Enhaims cover everything you need to keep your digital infrastructure secure, optimized, and available:
24/7 monitoring and incident response
Software patching and updates
Network maintenance and configuration
Data backup and disaster recovery planning
IT consulting and infrastructure planning
End-user support and help desk
It’s a full-service model, meaning your IT runs smoothly in the background while your business runs forward.
Is my business too small to benefit from cloud migration?
Not at all. In fact, small and mid-sized businesses often see the highest ROI from moving to the cloud. You’ll benefit from:
Lower upfront hardware costs
Flexible scaling as you grow
Built-in data security and compliance tools
Remote access and collaboration capabilities
Whether you’re 5 people or 500, we tailor the cloud strategy to fit your growth curve.
How long does it take to move to the cloud?
The timeline depends on how complex your current setup is. For most businesses:
Simple migrations (e.g., email, file storage) take 1–2 weeks
Full infrastructure migrations take 4–12 weeks
We offer zero-downtime cutovers wherever possible
Before any migration, Enhaims performs a full system audit and creates a transition roadmap with dates, backups, and fallback plans.
Can you support hybrid cloud setups?
Yes. We regularly implement hybrid environments for clients who need the flexibility of both local and cloud infrastructure. It’s ideal for:
Data-sensitive industries (like healthcare, legal, or finance)
Companies with legacy applications that can’t be fully moved
Teams working across multiple locations with varying access levels
We help you get the best of both, security + agility with centralized control.
What security measures are included with your IT services?
Security is baked into every layer of our service. Our standard security stack includes:
Endpoint protection and antivirus
Firewall and intrusion prevention
Multi-factor authentication
Encrypted backups (on-site and cloud)
Role-based access control
Ongoing vulnerability scans and audits
We also support compliance needs for HIPAA, GDPR, SOC 2, and other industry-specific standards.
Can Enhaims work with our internal IT team or do you replace them?
We’re flexible. You can:
Fully outsource IT to us
Co-manage alongside your in-house team
Engage us project-by-project for migrations, security, upgrades, etc.
Our goal is to fill the gaps in your tech capability, not to compete with your team. Think of us as a force multiplier for your IT function.
What happens if something breaks or goes down?
You’ll have access to a dedicated support team, not a generic help desk. Our SLA-backed response includes:
24/7 emergency support
Real-time issue tracking and updates
Remote troubleshooting within minutes
On-site support for critical failures (available regionally)
Our infrastructure monitoring means we often fix issues before you notice them.
