As an IT & Network Operations Specialist at Enhaims, you’ll ensure our internal systems, networks, and client environments run smoothly, securely, and without interruption. You’ll blend day-to-day operational support with long-term planning to strengthen our technical backbone.
Responsibilities:
Maintain and monitor servers, network devices, and critical infrastructure to ensure optimal performance
Respond promptly to service outages, incidents, and internal support requests
Oversee routine system upgrades, patch management, and preventive maintenance
Implement and manage backup, disaster recovery, and business continuity plans
Collaborate with security teams to identify and mitigate risks in infrastructure
Document technical processes, asset inventories, and troubleshooting guides
Support onboarding/offboarding processes, including provisioning of hardware and access controls
Requirements:
2–4 years of hands-on experience in IT support, systems administration, or network operations
Familiarity with Linux/Windows server environments, firewalls, VPNs, and enterprise networking principles
Understanding of virtualization technologies (e.g., VMware, Hyper-V) and cloud environments
Strong troubleshooting skills and a proactive mindset towards problem resolution
Excellent communication skills to collaborate across teams and provide clear technical support
Certifications like CompTIA Network+, CCNA, or similar are a plus
What We Offer:
Dynamic, fast-paced environment where your work keeps teams connected and productive
Ownership of internal systems and network projects with real business impact
Access to tools, training, and certifications to advance your technical skill set
Competitive compensation, flexible working, and a supportive culture focused on reliability and growth