A rapidly growing e-commerce company aimed to transform its outdated online shopping platform into a scalable, feature-rich marketplace for both consumers and retailers. With ambitions to expand their digital footprint and better serve tech-savvy shoppers, they needed a new solution that offered usability, automation, and mobile accessibility.
New users acquired in the first 6 months
Increase in seller registrations within 3 months
Reduction in cart abandonment rates
Faster product management for sellers
The Chalange
The client’s outdated online shopping platform was falling short in meeting the expectations of both retailers and consumers. Retailers found it difficult to manage products, track order statuses, or respond to customer feedback efficiently, which discouraged new vendors from joining the platform. Consumers, on the other hand, were migrating to alternative portals offering more intuitive interfaces and better product discovery tools.
In response, the organization needed a complete overhaul, a robust, centralized system that would enable sellers to manage their inventories, sales, and marketing, while providing buyers with seamless shopping features, comprehensive filtering, and mobile access. The goal was to create a high-performance, user-friendly experience that could compete with modern e-commerce platforms.
What Did
Enhaims Do?
We designed and developed a powerful cross-platform e-commerce portal that offered both consumers and retailers a refined, centralized shopping experience. For consumers, we implemented a feature-rich filtering system and seamless navigation to find products by category, price, condition, rating, and more. This dramatically improved discoverability and user satisfaction.
For retailers, Enhaims built a personalized seller dashboard that enabled easy product uploads, price management, ad placement, and real-time order tracking. Our team also integrated advanced reporting tools to help sellers make data-driven decisions based on sales trends, inventory levels, and seasonal demand.
To meet the demands of a mobile-first audience, we developed a React Native mobile application, ensuring consistent performance across smartphones and tablets. This allowed shoppers to browse and purchase on the go, significantly expanding platform reach and engagement.
The Results
- Fully responsive shopping experience across web and mobile
- Real-time visibility into orders and inventory for all sellers
- Automated feedback and cancellation handling
- Powerful filtering system for end users to find what they need
- Built-in analytics tools for smarter decision-making
- Increased seller retention through improved management tools
